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January 2021 – Bromleys remain Covid-19 secure and fully operational in Lockdown 3

As a provider of key legal services, we are pleased to confirm that our services remain fully operational and we continue to operate in a Covid-19 secure way. See our risk assessment for details.

Although we find ourselves in another lockdown, our services will continue with all staff either working on site or remotely but our doors will be closed for the time-being.

We are keeping any face-to-face meetings to an absolute minimum and these are to be prearranged and are only available when they cannot take place by way of other means i.e. telephone, email, video call. Social distancing measures must be followed and in accordance with the law a face mask or covering must be worn. See our in-office Meetings Policy.

Access to the ‘client drop box’ located in our ground floor lobby area is available for the dropping off of any documents if you are unable to provide these to us by other means i.e. post or email, or are required to provide us with documents direct to our offices.

Deliveries and pre-arranged administration of document declarations/oaths are also permitted.

You must not visit us in any circumstances, if you or any member of your household has Covid-19 or symptoms.  Likewise,  do not visit us if you have within the last 14 days prior to your meeting, visited a country or territory that is not on the government exempt travel list.  Please contact us by telephone or email and we will make alternative arrangements with you.

As ever, our priorities are the health and wellbeing of our staff and their families; that of our clients; and that of our business contacts and colleagues.  We recognise that our clients still need access to legal advice and continue to remain mindful of our service pledge “A great service, every time from everyone”.

We will continue to operate as business as usual, and should we need to work remotely, we are fully equipped and our IT infrastructure will enable us to do this seamlessly.  Our in-house motto is “working together, to be the best” and this is has been especially applicable during this challenging time.

You can continue to contact your legal expert or members of our management team by telephone, email or post.  They all have a direct dial number and details of these together with their email address can be found here: https://www.bromleys.co.uk/teams/.

We have dedicated helplines for:

Our main contact number 0161 330 6821 is available for all enquiries.

Our ‘out of hours’ emergency number 07785 531221 is fully operational.

The ‘Live Chat’ facility is available on our website.

We are still operating our Legal Surgery albeit virtually – details can be found here.

We are fully operational, remain open for business and we are here for you.

Please see our News section for articles on Covid-19 related issues and other issues which you may find of assistance.

 

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