Reviews & Testimonials
We take pride in the work that we undertake and the service that we provide. We are therefore delighted when we receive positive feedback from our clients.
Michelle Nicholls03/05/2022I had an appointment with Keith Bull from Bromleys Solicitors today. He was polite and very helpful with my situation. I would definitely go to him if I needed a solicitor again.
Donna Kelly19/01/2022I recently dealt with Francesca Rigby who assisted me with the drafting of a will. I found her to be professional and courteous. She talked me through the process, gave helpful advice and dealt with the paperwork in a timely manner.
John Ashton17/11/2021Very good,both Rachel and Sue very good and efficient
Stuart Ogden15/10/2021We recently attended Bromleys to have new wills drawn up and also power of attorneys. We would highly recommend Francesca Rigby. She was extremely professional and made the whole experience stress free. The whole process was very efficient and dealt with in a timely manner. We would not hesitate to recommend this solicitor to our friends and family . We have complete peace of mind that our affairs are in order.
Stewart Bromley12/10/2021I deal with the property side of the business and can't fault the service from any aspect. I have recommended Bromley's to friends and business contacts and will continue to do so.
Here are some of our client’s comments:
Paul Westwell “Fantastic expertise, advice and service from start to finish. Thank you Paul and the wider team.”
Paul Westwell “It was a pleasure to deal with Paul and his team, many thanks from all the MBO team”
Carla Williams “Feel constantly believed, never judged. A real credit to Bromleys.” by a family team client.
A Cafcass Guardian providing feedback for Oliva Bell. “That was one of the best Final Hearings I have ever attended. Just wanted to formally thank you, and include my managers, so they know what a fabulous job you have done. You have been so proactive and responsive and I felt represented [a client] so well today. Thank you. Just wanted to share this as it feels like such a special case, in many ways, Olivia has been on the case since the initial Care Proceedings and had such a good oversight of it, which has been so helpful.”
Feedback for Felicity Drinkwater who assisted a care client. “Today is one of the greatest day in our entire family life history and we are all very happy and grateful to you . Your great efforts will be remembered forever and always will remain in our hearts. You are such a professional and kind lady that we can not forget you. You helped us on humanitarian bases and beyond your job. We are very pleased and grateful to you and your team.”
Francesca Rigby advising on a Will instruction “Could not be better, thank you.”
Rachael Frankland advising on an employment settlement agreement “I’d just like to thank you for your prompt,efficient and excellent service.I will fill in the client satisfaction form and will definitely keep your company in mind if I require any related advice,services in future.Thanks again.”
“Bromleys have acted and advised our family for over 10 years. Their professional and thorough attention to deal instils confidence in the advice received. Their pragmatic approach to the task ensures the transaction is completed in a timely manner. From my experiences, I have no hesitation in recommending both their residential and commercial (Paul Westwell) teams.”
“Great Solicitors second time using it never had a problem very friendly Solicitors and receptionist (Sian Wilson and Sinead Hamnett)”
“Very good service as usual by Paul and his team!”
“Rachael Frankland, I am pleased to say has a very pleasant manner. If explaining a difficult point, she was clear, concise and patient! Rachael was not only efficient, but found it commendable, when she mentioned having to seek the guidance of her senior Mark. This added to my already faith and confidence in her! Thank you to all at Bromleys.”
“We were very happy with all the services we required”
“Very satisfied with your services, therefore used you again even though you are not local to me”
“I have always been impressed with all the staff at Bromleys”
‘Thank you for your support and efforts throughout the proceedings, I’m very pleased with the service and I would recommend you to my friends and family’
‘Brilliant service every time, could not ask for more’
‘Speedy, efficient service especially considering the current situation’
‘Fantastic service! Will use Bromleys again if needed’
“Top notch service – Thank You”
“My experience couldn’t have been better!”
“Completely satisfied with the way the matter was dealt with, Efficient, speedy, friendly service. Thank you”
“Everyone was very friendly and put me at ease”
“From the opening conversation on the telephone with Emma I knew I had rang the right company – really good communication and an excellent response to arrange the meeting within the timescale required. I will recommend and use again if required”
“The case was explained in a straight forward manner, in a courteous way – I would use Bromleys again”
“Excellent service from Rachael and Anthony and also the reception staff that dealt with me. My issue was dealt with very quickly”
“Very helpful and understanding, Thank you”
“Excellent service by Susanne and help provided by Rachael during COVID-19 – Thank you”
“Would have no hesitation in recommending Bromleys to our relatives and friends”
“Sue has made the process easier and she was very efficient, approachable and professional”
“Very impressed. Can see why Bromleys were my Parents Solicitors for 51 years!”
“Sue was very professional and so helpful in guiding me through the legal process during a difficult time”
“Fantastic & efficient service. This is our first time using a firm of Solicitors and the process was made reallyy easy and understandable, would definitely recommend Bromleys!”
“Couldn’t of asked for a better service! I am very happy with Bromleys”
“A polite, friendly, efficient and professional service.”
“We would like to say thank you to Paul Westwell for his very professional help and for making the sale of our business smooth and simple. Nothing can be done to improve on the service which was excellent throughout.”
“Very helpful and efficient service, supported by an excellent secretary team.”
“This was a very difficult case to deal with emotionally, and Rachael Frankland showed a high degree off empathy and patience.”
“Dealt with Bromleys since 1971 & will continue to do so.”
“We were dealt with very well. Everything was explained in simple terms so we understood completely.”
“Your professionalism was excellent.”
“The same high standards that are always provided.”
“I thought the service I received was supportive and highly professional, more than satisfied.”
“A very approachable firm. Everyone goes out of their way to be helpful, friendly and takes time to explain things fully.”
“Rachael Frankland demonstrated a high level of efficiency and client care throughout.”
“I always receive a high standard of service from this firm and therefore will continue to use them.”
“We really appreciate your knowledge and advice and we will be happy to recommend you to friends and family.”
“Thank you so much for such excellent service as always.”
“I would highly recommend Bromleys Solicitors to anyone. Such friendly staff.”
“Very pleased to have our new wills issued so quickly, in a friendly and competent manner.”
“Very good service as usual.”
“I would like to thank you so much. I am very grateful for everything. You are doing an excellent job”
“You cant get better than excellent”
“Rachael Frankland was very helpful & approachable”
“Excellent Service – Thank you”
“Very professional, well explained service. Already recommended to a number of my colleagues”
” A very approachable firm. Everyone goes out of their way to be helpful, friendly and takes time to explain things fully”.
“We really appreciate your knowledge and advice and we will be happy to recommend you to friends and family”
“First class service throughout, thank you.”
“Third occasion I have dealt with Susanne Furness & Bromleys. Very Satisfied! Helpful & Efficient Service”
“Professional informative service & advice”
“Excellent Service”
“Very personal service, I felt I was a valued client”
“Friendly, helpful and professional service”
“Rather like a visit to the dentist, a little worrying beforehand but, in retrospect, quite painless”
“Bromleys have been our family solicitors for many years! Great service in all departments”
“Very Happy with the service – Thank you”
“Hannah was wonderful and helped considerably throughout”
“A good experience from professional staff”